Frequently Asked Questions

/Frequently Asked Questions
Frequently Asked Questions 2019-07-18T09:17:02+01:00

Do you have a question about Strawberryfield Park that needs answering? You can find your answers to the most frequently asked questions below

Holiday Questions

Your key will be in the door of the lodge on the day of your arrival.

We ask that you leave your key in the door when you depart.

We ask that you dispose of your refuse at the bins provided at the top of the park, next to the Cider Barn.

Our minimum stay is 3 nights from a Friday or 4 nights from a Monday. You can also book a 7 night stay from Friday or Monday.

The maximum length of stay in one lodge is 28 days, please contact us on 01934 533 280 for further information.

We provide bed linen, towels, robes and slippers in your lodge upon arrival.

We provide a starter welcome pack with tea, coffee, sugar, milk and biscuits to start you off. There is a hairdryer in each bedroom, and we provide a complimentary toilet roll for each bathroom to start you off. As we are self-catering, we do recommend you do a shop for the remainder of your stay.

We understand this may happen from time to time. We will make sure your belongings are left in our lost and found area. We ask our guests to contact us if they believe they have left any belongings behind. From there, we will liaise with you about returning them, however, please note that we cannot be held accountable for any belongings you have left behind.

Park Questions

Yes. We currently have five pet friendly lodges; Honeyhurst, Blackbird Lodge, The Sleights, Diamond Lodge and Whileaway Lodge. Please note these lodges all have two bedrooms.

Our five pet friendly lodges accept a maximum of two pets. If you do have a request for more than two, please call us on 01934 533 280 and we will see what we can do.

We charge an additional £40 per pet, per short break/week.

Some of our lodges are pet friendly, however we do have a few rules to ensure the park can be appreciated by pet owners and non-pet owners alike.

There is an orchard at the bottom of the park and your dog is more than welcome to exercise and run in. Please see below our on-site doggy rules;

  1. Your booking confirmation must state you have a pet during your stay. This ensures you have received permission from the park prior to arrival
  2. We ask that dogs are always kept on a lead when they on park, except in the lodge. This is primarily for their own safety as there will be vehicles coming and going
  3. Dogs must not be left in the lodge alone at any given time
  4. We ask that you refrain from letting your dog on beds, sofas, chairs and in hot tubs.
  5. All fouling must be disposed of in an appropriate manner and that you do not let your dog mess on the grass around the lodges. There is a dog waste bin at the top of the park next to The Cider Barn
  6. Pleas ensure that decking gates are kept closed at all times

Our check in time is 3pm and check out time is 10am. It is possible to request an early check in at 1pm for an additional £20 or a late checkout at 12pm for an additional £20. Please request this with a member of the team at Strawberryfield Park before doing so.

Although it does not belong to the park, The Cider Barn is located at the top of Strawberryfield Park. Opening times are Monday to Thursday 12pm to 10pm and Friday, Saturday and Sunday 12pm to 11pm. Food is served everyday 12pm to 3pm and 6pm to 8.30pm.

We do not allow smoking in the lodges at any time. Please feel free to smoke outside the lodges and use the ashtrays provided, however we do ask that you do this whilst not disturbing the other guests on park.

General Questions

We are conveniently located near Cheddar Village and Cheddar Gorge is only 10 minutes away by car.

We are only a 10 minute drive from Cheddar where there is a Tesco Express and a Sainsbury’s. There is a Tesco, Morrisons and Lidl in Wells, which is only 15 – 20 minute drive from Strawberryfield Park.

If you would like to order the ‘Breakfast Hamper’ or ‘Welcome Hamper’ please give us a call on 01934 533 280. We will make arrangements for your hamper to be in your lodge upon arrival.

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